STANDARD TERMS OF TRADE ALL SALES.
Our standard payment terms are pre-payment prior to despatch. With a 30 day money back returns policy. Deliveries to Australlian Addresses only. Pre-Ordered Goods can sometimes be picked up at our warehouse in warners Bay NSW, but only by prior arrangement.
Specials Prices Only For Online Orders
Customers who order online are automatically given the secial price for Specials. Standard price will be charged if you do not order online or if you submit an order after the special period has closed.
Claims For Damaged Or Missing Goods.
All claims for damaged or missing goods must be made in writing ( EG: online claim , Fax, Email, or Letter listing the items ) within 30 days. Refer our Guarantee and returns policy page.
Wholesale Sales – Terms Of Trade
MINIMUM WHOLESALE ORDER SIZE. $300
We have a minimum order size limit of $300 for wholesale price orders. (AUD$1,000 from outside Australia).
Homeware Wholesalers Terms.
Our system automatically calculates freight, so online wholesale orders, paid at checkout, will always be packed first, in order of receipt.
Our standard Payment terms are Pro Forma (pre-payment by cash, cheque, money order, Direct deposit, Eftpos or credit card through Paypal). If you order on-line without pre-payment we will contact you prior to despatch to arrange payment. Freight is charged at cost calculated based on the cubic volume and weight of the order. as Homeware Wholesalers our Discounted Freight rate is passed on to the purchaser. Unless you nominate a later date for packing and invoicing, orders will be packed, costed for freight and invoiced as soon as practical and in the sequence received.
Picking and packing bulk orders costs homeware wholesalers money and restricts that stock from sale to other customers. Wholesale Pro Forma orders are considered firm, irrevocable and non-cancellable. and must be paid for in full within 14 days of the invoice date. Where payment for a Pro Forma invoice is not received within 14 days of the date of invoice, the order may be cancelled by and at the sole discretion of the supplier and in such an event the party ordering will be liable from the date of notice of cancellation for a cancellation fee equal to 20% of the invoiced cost or $50.00 whichever is greater. Note: This is an industry standard, refer GHA standard accounts terms.
NO NEW 30 DAY ACCOUNTS.
Since June 2013, credit terms are no longer available to new customers. We regret that too many retailers have dissappeared owing money since the global economic downturn. Terms accounts were previously available to approved applicants using the standard GHA Pro-Forma account application process, which is the industry standard.
For existing accounts: All goods remain our property untill payment has been received and cleared in full. Standard account terms therein for existing accounts include:- Personal guarantees of directors for Pty Ltd companies, payment for initial “Pro-forma” orders, (first $1000) prior to despatch, and all other orders within 30 days of the invoice date”, with penalty interest at 1% per month for late payments and cancellation fees.
COPYRIGHT & USE OF GRAPHICS.
We reserve copyright on all aspects of our products and web site including text, product names and descriptions, graphics and product photos. As homeware wholesalers, we hereby grant limited use to retailer customers who may display our product photos, & product names (BUT NOT product descriptions), of ONLY those products already purchased from us, in their own promotional material and ONLY on internet sites that are their own privately registered domains.
We expressly forbid use of our copyrighted graphics, text and product imagery on any other internet sites without permission in writing from us on our letterhead. We reserve the right to refuse to supply any purchaser.
We would be pleased to answer any questions about trading terms. Click here to contact us.